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This Terms and Conditions for Use / Service of BookingDen, is a legal agreement between you and ZION Integrated Services (India) Private Limited, (hereinafter referred to as 'BookingDen', 'our', 'us', 'we') providing, among other things, the terms and conditions for your use of BookingDen’s online services through the website located at www.bookingden.com (the 'Website') This Agreement shall be applicable to the Users of BookingDen’s Service through other channels such as mobile and offline engagements. (collectively "Services")
Read this Agreement containing the Terms and Conditions carefully. Your use of services of BookingDen means you are consenting to these Terms and Conditions along with all rules, policies and practices of BookingDen.
These Terms and Conditions and all linked information, may be modified from time to time in BookingDen's sole discretion and you may not be notified. It is your responsibility to review these Terms and Conditions from time to time. If you have accepted the Agreement as amended if you continue to use any of BookingDen's Services after any amendments are posted on our Website/App. We reserve the right to include additional terms and conditions for additional services or programs. You shall be bound by the same on your participation in such services or programs.
By using the Website and other services, you ("you" or the "User") agree to the terms and conditions that we ("
BookingDen advises its users that while accessing the application, they must follow/abide by the related laws. BookingDen is not esponsible for the possible consequences caused by your behaviour during use of application. ZION may, in its sole discretion, refuse the service to anyone at any time.
Our Services are available only to those individuals or companies who can form legally binding contracts under the applicable law. herefore, user(s) must not be a minor as per Indian Law; i. e. user(s) must be at least 18 years of age to be eligible to use our Services.
BookingDen may change, modify, amend, or update this agreement from time to time without any prior notification to user(s) and the amended and restated terms and conditions of use shall be effective immediately on posting. If you do not adhere to the changes, you must stop using the service. Your continuous use of the Services will signify your acceptance of the changed terms.
You agree, understand and confirm that the credit card details provided by you for availing of services on our Website will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details when making payment on our Website. We do not be store any information related to your Credit card/ Debit card or net banking. In case we do not receive an authorization from the respective bank or the transaction gets interrupted due to any reason, the transaction will be treated as failed and no order will be processed for that transaction. In this case, if any amount has been deducted from your account, the same will be credited back. We shall not be liable in any event, for any credit card fraud that occurs to you. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.
Our payment partner's (being the Payment Gateways and facilitators and Banks) and our fraud detection team constantly monitors your account in order to avoid fraudulent accounts and transactions. Users availing discount coupons or vouchers fraudulently shall be liable for legal actions under law and we reserve the right to recover the cost of goods, collection charges and lawyers fees from persons using our Website fraudulently. We reserve the right to initiate legal proceedings against such persons for fraudulent use of our Website and any other unlawful acts or omissions in breach of these terms and conditions. In the event of detection of any fraudulent or declined transaction, prior to initiation of legal actions, we reserve the right to immediately delete such user account(s) and dishonour all past and pending orders without any liability. For the purpose of this clause, we shall owe no liability for any refunds.
Everything located on or in this Website and/or other channels, is the exclusive property of BookingDen and can be used with express permission of the copyright and/or trademark owner. ANY COPYING, DISTRIBUTING, TRANSMITTING, POSTING, LINKING, DEEP LINKING, OR OTHERWISE MODIFYING OF THIS SITE OR ANY OF THE MICROSITES WITHOUT THE EXPRESS WRITTEN PERMISSION OF BookingDen IS STRICTLY PROHIBITED. Any violation of this policy may result in a copyright, trademark or other intellectual property right infringement that may subject User to civil and/or criminal penalties.
This Website contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music and sound, and the entire contents of the Website are protected by copyright. BookingDen owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. User may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part. User may download, print, and/or save copyrighted material for User's personal use only. Except as otherwise expressly stated under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material without the express permission of BookingDen or the copyright owner is permitted. If copying, redistribution or publication of copyrighted material is permitted, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. User acknowledges that he/she/it does not acquire any ownership rights by downloading copyrighted material. Trademarks that are located within or on the Website or otherwise owned or operated in conjunction with BookingDen shall not be deemed to be in the public domain but rather the exclusive property of BookingDen, unless such site is under license from the Trademark owner thereof, in which case such license is for the exclusive benefit and use of BookingDen unless otherwise stated.
User shall not upload post or otherwise make available on this Website any material protected by copyright, trademark or other proprietary right without the express permission of the owner of the copyright, trademark or other proprietary right. BookingDen does not have any express burden or responsibility to provide User with indications, markings or anything else that may aid User in determining whether the material in question is copyrighted or trademarked. User shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights or any other harm resulting from such a submission.
BookingDen reserves the right to terminate its agreement with any User who repeatedly infringes third-party copyright rights upon prompt notification to BookingDen by the copyright owner.
BookingDen is a trademark of ZION INTEGRATED SERVICES (INDIA) PRIVATE LIMITED. All rights in respect of this trademark are hereby expressly reserved. Unless otherwise indicated, all other trademarks appearing on BookingDen are the property of their respective owners.
BookingDen, similar to an Internet Service Provider, is not a publisher of content supplied by third parties and Users. Accordingly, BookingDen has no editorial control over such content. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, or any other end users are those of the respective author(s) or distributor(s) and not of BookingDen.
In many instances, the content available through this Website and /or other channel, represents the opinions and judgments of the espective information provider, end user, or other user not under contract with BookingDen. BookingDen neither endorses nor is responsible for the accuracy or reliability of any opinion, advice, or statement made on BookingDen by anyone other than authorized BookingDen employee spokespersons while acting in official capacities. Under no circumstances will BookingDen be liable for any loss or damage caused by an end user's reliance on information obtained through BookingDen. It is the responsibility of User to evaluate the accuracy, completeness, or usefulness of any information, opinion, advice, etc., or other content available through BookingDen.
The Content and some of the features on the application are made available to visitors free of charge. However, BookingDen reserves the right to terminate this Agreement at any time. Without limiting the foregoing, BookingDen shall have the right to immediately terminate any passwords or accounts of User in the event of any conduct by User which BookingDen, in its sole discretion, considers to be unacceptable, or in the event of any breach by User of this Agreement with or without notice.
The information contained in this Website is for general information purposes only. The information is provided by BookingDen and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the app or the information, products, services, or related graphics contained on the app for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other apps or websites which are not under the control of BookingDen. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, BookingDen takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
If you book Banquet Space through the Site, the Contract will be formed as follows:
If you book Banquet Space by telephone, the Contract will be formed as follows:
Any Contract is between you and the relevant Operator, and not BookingDen.com and we have no liability to you in respect of our relationship with the Operator. Any claim you have against an Operator should therefore be brought against the Operator in question directly and not BookingDen.com.
You agree to indemnify us for any loss other than a refund or credit made under clause mentioned in this contract, we may uffer as a result of you taking any action against us on the basis of breach by the Operator of a Contract or in relation to anything that occurs in respect of your or your Representatives’ use of the Banquet Space or of any equipment provided by the Operator or whilst you or your Representatives are present in the premises in which the Banquet Space is situated.
Apart from the general terms and conditions, the below mentioned are the specific booking terms.
BookingDen acts only as an intermediary agent with only the role of a mediator. Even if you make a booking through us, the ontract will be between the Host (Host)and you (guest) and the general travel and contractual terms and conditions of the supplier shall apply. We are not a party to the contractual relationship.
This clause only applies if you are a User and book Banquet Space through the Site or by telephone.
The Cancellation Policies of the Hosts are dynamic and may change from time to time. The Cancellation policy of the Host may change in the interim period of booking. The cancellation policy in respect of your booking will be set by the Operator and will be as displayed on the Site or, if you or making a booking by telephone, will be explained during the telephone call, and in the email confirmation you receive when you make a booking. You are required to comply with the terms of the cancellation policy.
If you cancel a booking you will only be eligible for a refund in accordance with the terms of the relevant cancellation policy. You will not be entitled to a refund for cancellation in any other case.
In the event of Cancellation the money shall be debited from your credit card directly as per Cancellation Policy of the Host.
On cancellation of bookings done using promotional codes, the Host cancellation charges are calculated on total price before iscount. For such bookings, an additional BookingDen cancellation charge of 12% will be deducted from the refund amount after applying the Host cancellation policy.
Cancellations should be done online as well through our call-centre number.
Only those cancellation requests which are made either online or on the phone to our customer support team shall be entertained. BookingDen shall not be liable to entertain any cancellation requests made directly to the Host without intimating BookingDen and also through any other medium including, but not limited to, SMS or e-mail.
If you don't show up at the Host, you'll still be charged the entire amount and Host will debit the amount from your card directly.
The claim settlement in case of Cancellation may take a weeks time from the time of valid Cancellation request
The company do not accept amendment request to the Host reservation if the check in is within 48 Hours.
The Company doesn't support changes and modifications to online bookings once they're made.
All the refunds shall be done by the Host directly to you and the Company is not responsible to ensuring any refunds whatsoever.
Your bank may debit its own separate charges from refunds made to your credit card or bank account.